When she applied for the position of barista in July 2009, I was struck by how professional her CV was, and I had seen a lot of CV’s in my time at Marylebone Cricket Club. When she interviewed she came across as someone who had immense pride in herself and in whatever she applied herself […]
Kaffeine Legend – Catherine ‘Cathosaurus’ Seay – Opening Staff Member Read More »
Some of you may have picked up that we are recruiting for new staff as we are expanding the business. This is true. Lend Lease is an Australian based construction company that employs over 17,000 people worldwide and who are involved in some of the world leading construction and community building projects. Their head office
Expanding – The Lend Lease Opportunity Read More »
I recently received an email from a young man who resides in Malaysia, looking for employment here in London. He works in the coffee industry and is very, very passionate about it all, his dream is one day to be a world class barista. Unfortunately, in order to get a visa to work in the
Making Someone’s Day – An Explanation Read More »
So it was that on Thursday of last week, I was fortunate enough to be invited to an ‘all Aussie bash’ at Buckingham Palace, held by the Queen, before she goes off to Australia on business later this month. I came to work in the morning, then went for a thermal Spa and massage at
Her Majesty The Queen – A Great Story Read More »
About a month ago, I received in the post a very nice envelope with my name and address written in fountain pen on the front with a big red stamp ER at the top. I opened it very carefully, to find inside an invitation to Buckingham palace for a cocktail party! Her Majesty the Queen
Buckingham Palace – I’ve been invited Read More »
In planning for Kaffeine, we talked for a long while amongst ourselves and also with very respected and knowledgeable people from the industry about loyalty cards and whether we would introduce them. Ultimately, as some people may be aware, we decided not to. A number of people we spoke to felt they were a nuisance
Loyalty Cards, Discount Cards, Rewards Cards – An Explanation Read More »
In the planning for Kaffeine, I came across a book called ‘Wake up and smell the Profit, 52 ways to maximise profit in your cafe business’, by Hugh Gilmartin and Johnnie Richardson. In that book, one of the things they listed was the importance of the five human senses. Taste, feel, sight, sound and hearing
The Five Senses – An Explanation Read More »
In the planning and research for this business, it never occurred to me exactly how much a part of the local community a cafe such as Kaffeine can be. I am really proud to be able to walk down the street and say hello to so many people who are our customers. I am also
Community and Independent Coffee Shops – An Explanation Read More »
As you may know already, before Kaffeine, I worked at Lord’s Cricket Ground, spending 3 and a half years there looking after all the casual catering staff. This year we are back again, and this week in particular is the big one, the second Test, against one of the great all time teams with the
One Tree Coffee at Lord’s Cricket Ground Read More »
Sundays for me have always been special. Sundays have always been the more fun, casual outings, no pretensions, while Saturdays were all about swanning about looking your best and dressing up. Not for me thank you. In the 80’s, it was all about going to the pub and having large quantities of alcohol and usually,
Sunday’s – An Explanation Read More »
