We are almost four years old now, amazing really. We have been described on a certain blog somewhere as being old school but still cool. Chef Jared is our longest serving employee since day one, and on the floor and kitchen we have staff who have been with us for two years, Claire, Julia, Karolina, Khan.
Now there is something I’ve noticed recently and that is we have had a few of our older, original customers returning after being away either through work or for living purposes and this is really nice for us and I hope for them. The staff faces may have changed, but the standards and quality and service still remains the same if not better.
So when these customers come in it’s like greeting an old friend, and I say to our current staff ‘oh that’s Paddy/Sam/whoever, he’s an original customer’. We also very much still have customers who have not even moved away, but are still in the area and still frequenting Kaffeine and when I say how long we have been operating for they say ‘my goodness, that long?!’
So I came up with the simple term of endearment, the O.C’s. It’s a term of respect, a ‘tag’ that perhaps if you are one of these people, who have been visiting us and supporting us since 2009 when we opened, you are known as an O.C., an Original Customer. If you are an O.C, please allow me to thank you for supporting us this long, and long may the relationship continue. And if someone says to you, ‘do you know a place called Kaffeine, have you been there?’ you can perhaps say ‘ oh yes I do, I’m an O.C.’
Respect.
Peter Dore-Smith
Director
Kaffeine Ltd
66 Great Titchfield st.
15 Eastcastle st.